Last Updated: January 15, 2025
SoftVM ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you utilize our SoftVM application.
- Account Information: If you create an account, we may collect your email address and username.
- Support Communications: Information you provide when contacting customer support.
- Feedback: Comments, suggestions, or feedback that you voluntarily provide.
- Usage Analytics: Anonymous usage statistics to enhance app performance.
- Crash Reports: Technical data used to diagnose and resolve application issues.
- System Information: macOS version and hardware specifications for compatibility assessment.
- VM Content: We do not access, collect, or monitor the content of your virtual machines.
- Personal Files: We do not access files within your VMs or host system.
- Browsing History: We do not track your internet activity within VMs.
- Passwords: We do not collect or store VM passwords or credentials.
- App Functionality: To enable core virtualization features.
- Performance Optimization: To improve app speed and reliability.
- Customer Support: To address help requests and technical issues.
- Security: To protect against unauthorized access and misuse.
- Advertising: We do not serve ads or sell data to advertisers.
- Third-Party Marketing: We do not share data for marketing purposes.
- Content Monitoring: We do not analyze VM content or user activities.
- VM Data: All virtual machine data is stored on your local device.
- Configuration Settings: App preferences are stored locally via macOS UserDefaults.
- No Cloud Storage: VM content is never uploaded to our servers.
- Encryption: Sensitive information is encrypted using Apple's security frameworks.
- Access Controls: VM data is protected by macOS file system permissions.
- No Remote Access: We cannot remotely access your VMs or data.
- Legal Requirements: When mandated by law, court order, or government request.
- Safety Protection: If necessary to protect user safety or prevent illegal activities.
- Business Transfer: In the event of a merger, acquisition, or asset sale (with user notification).
- VM Content: Data and files from virtual machines.
- Personal Activities: Your actions within your VMs.
- Usage Patterns: Individual user behavior or preferences.
- Access: Request information regarding the data we have collected.
- Deletion: Request the deletion of your account and associated data.
- Correction: Update or correct any personal information.
- Portability: Receive your data in a portable format.
- Analytics Opt-Out: Disable usage analytics in app settings.
- Crash Reporting: Turn off automatic crash report sending.
- Auto-Updates: Manage automatic app updates.
- App Store: For download and update distribution.
- Virtualization Framework: Core VM functionality powered by Apple's framework.
- System APIs: Integration with macOS for file access and hardware management.
- We do not use Google Analytics, Facebook tracking, or similar services.
- No advertising networks or marketing platforms involved.
- No external tracking of user behavior.
Legal Compliance
This Privacy Policy complies with:
- GDPR: European General Data Protection Regulation.
- CCPA: California Consumer Privacy Act.
- COPPA: Children's Online Privacy Protection Act.
- Apple App Store: Apple's privacy requirements.
This Privacy Policy is effective as of January 15, 2025, and governs your use of SoftVM.